FAQ’s
If there is anything you need answering, you can reach out to us directly here.
We generally process and ship all orders within 1-3 business days. We mindfully pack every order to ensure it arrives safely and ready for your ritual. Once your package has been handed over to the carrier, you will receive a shipping confirmation email with your tracking number so you can follow its journey to you.
Currently, our collection is available exclusively here at octavabeauty.com. This allows us to ensure every bottle is stored and shipped with the highest quality standards.
We believe in a holistic approach—caring for the skin from scalp to soul. While our Resonance Serum and Peptide Renewal Cream are specifically optimized for the delicate skin of the face, our Harmony Oil and Thermal Reset (scrub) are versatile rituals designed to hydrate the body and scalp. Please review the descriptions for suggested use.
The best way is to click the link in your confirmation email, which you will receive as soon as you place an order.
We want you to find your rhythm with us. If you are not satisfied with your purchase or gift, please review our Return Policy here for details on how to start a return.
We are sorry at this time we only accept orders in the continental United States.
We want your experience to be harmonious. If something isn't right, please reach out to us directly at contact@octavabeauty.com (or your preferred support email) so we can listen and make it right.
Absolutely. We treat your security with the same care we treat our formulas. Our site uses industry-standard SSL (Secure Socket Layer) encryption to ensure your personal and payment details remain private and protected during every transaction.
We follow The Middle Path. While the majority of our ingredients are rooted in nature (botanicals, oils, and herbs), we believe true healing thrives through synergy. Just as we eat natural foods but travel via modern planes and trains, our skincare combines ancient wisdom with safe, modern clinical ingredients to enhance performance and stability.
Currently, we do not mail individual samples upon request. We believe our products work best as a complete ritual. However, keep
an eye out for special offers or pop-up events where sample sizes may be available.
/ŏk′tĭv'ä, -tāv″/ or ("Octave - Ahh")
see "about us" for the history on the pronunciation.