FAQ’s
If there is anything you need answering, you can reach out to us directly here.
At this time they can be purchased primarily online on this website.
We understand that all skin is uniquely different so before using the products please review the ingredients and directions prior to use. For application(s) please view the tips section. We recommend certain products (moisturizing Cream, Beauty Serum) for the face but as all products are for skin, generally they can be used alone or in combination for skin on the body. Please search the website for suggestions on product use(s) alone or as part of a system.
The best way is to click the link in your confirmation email, which you will receive as soon as you place an order.
You can view our return policy here.
We are sorry at this time we only accept orders in the continental United States.
At octavabeauty.com, we understand how important security is to you. When you order online with us, we use Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely.
In order for encryption to take place, your browser must have the SSL protocol. The following browsers have this software:
• Internet Explorer 6.0 and higher
• Mozilla Firefox 2.0.4 and higher
• Safari 2.0.4 and higher
The majority of our products are comprised of natural ingredients. Although we love our natural ingredients, similar to riding in a car or using a cell phone we have found that in some cases the positive benefits of technology enhance the natural ingredients of a product.
Unfortunately, we are unable to mail out samples on request. Please be advised that sample sizes of our products are not available for sale or general distribution. Samples are only available through online offers and at checkout with purchases where applicable, or at our retail store counter during promotional events.